Store Information
特定商取引法に基づく表記 (Legal disclosure under the Japanese Specified Commercial Transactions Act)
| Operator | Ryuta Tomoe |
|---|---|
| Location | Japan. The full postal address and phone number will be disclosed without delay upon request. Please contact us by email. |
| Contact | [email protected] |
| Prices | All prices are shown in US dollars (USD) on each product page. |
| Shipping fees | Calculated at checkout based on the destination country and package weight. |
| Payment | Credit and debit cards, processed securely by Stripe. Your card is charged when the order is placed. |
| Dispatch | Orders are dispatched from Japan within 6 business days of payment. |
| Delivery | Delivery time depends on the destination country and carrier. Tracking information is provided when available. |
| Returns | Returns are accepted within 30 days of delivery for items in unused condition. Return shipping is paid by the buyer. Refunds are issued to the original payment method after the returned item is received and inspected. |
| Defective items | If an item arrives defective or not as described, please contact us within 30 days of delivery. We will cover the return cost and offer a replacement or a full refund. |
| Customs | Import duties and taxes, where applicable, are the buyer's responsibility unless stated otherwise at checkout. |